If you are hosting your own Softrip instance, note that there are some core responsibilities that will fall on your IT team to set up, maintain, monitor, secure, and troubleshoot.
Your Responsibilities
Networking and Infrastructure
Your team is responsible for maintaining, monitoring, and securing your own network and infrastructure. This includes DNS, firewall configs, routing requests, WAF, load-balancing and sticky session routing, file share access, user and group permissions, domain accounts, service accounts, VPN, etc.
Maintenance Tasks
Standard maintenance tasks for your servers and applications are your responsibility to set up, maintain, secure, and monitor.
...