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Overview

Softrip integrates with Amadeus (AMA) Global Distribution System (GDS) to enable seamless Air booking operations. This integration provides essential functionalities for air travel services, ensuring an efficient and streamlined experience for your business.

Softrip's Role in Connecting to Amadeus

Softrip connects to Amadeus via their Web Services API to support the following functionalities:

  • Air Shopping for Availability and Pricing: Allows users to search for available flights and fare options.

  • Air PNR Creation: Enables the creation of Passenger Name Records (PNRs).

  • PNR Retrieval: Facilitates retrieving PNR details for updates or reviews.

  • PNR Cancellation: Allows cancellations of existing PNRs.

  • Schedule Changes: Supports updates when airline schedules change.

  • Ticket Import: Ensures tickets booked outside Softrip are imported for management.

Prerequisites for Amadeus Integration

1. Amadeus Web Services Account

To connect to Amadeus, you must have an AMA Web Services account. This account is essential for enabling API access to Amadeus functionalities.

2. Master Pricer Travelboard

For Air Shopping capabilities, Master Pricer Travelboard must be enabled on your AMA account. This feature is often included with AMA Web Services, but you should confirm with your Amadeus Account Representative.

How to Obtain an Amadeus Web Services Account

  1. Contact Your Amadeus Account Representative

    • Ensure your account includes AMA Web Services.

    • If not, submit a request to add this feature.

  2. Complete the Application Form

    • If your account does not support Web Services, your Amadeus representative will provide an application form to request access.

    • If you have questions while completing the form, Softrip Support is available to assist.

    • Sample Form may look like this:

      • image-20241121-163413.png

  3. Submit the Application

    • Once the form is completed and submitted, Amadeus will process your request.

  4. Receive Credentials

    • After processing, Amadeus will send you the Web Services credentials required for integration.

Final Steps: Softrip Integration

Once you receive your Amadeus Web Services credentials:

  1. Send the credentials to Softrip Support.

  2. Softrip will complete the setup process to enable the integration.

By following this process, Softrip ensures a smooth connection with Amadeus GDS, allowing you to leverage advanced travel booking functionalities for your business. If you encounter any challenges during this process, Softrip's support team is here to help.

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