Credit Card Fee Adjustments in Hotel Pricing

Softrip can enable hotel pricing to be adjusted to account for credit card fees without changing the total price displayed to the customer. When a reservation includes a hotel service and travel agent commission, the system calculates a credit card fee based on a configurable percentage and adds that amount to the non-commissionable (NC) portion of the price.

This ensures commission is not paid on the credit card fee, providing operators with greater financial accuracy, preventing overpayment of commission, and improving the overall integrity of pricing and commission calculations.

Add a new Booking Rule with:

• Rule Area: CCFEEINCOMM

  • Allows configuration per Brand, Destination, Market, or similar criteria

• Rule Text: Percentage of the credit card fee to make non-commissionable (e.g., 3 for 3%)

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The adjustment applies only if all the following are true:

• The reservation has commission

• The service is a hotel item

If either condition is not met, no credit card fee adjustment is applied.

1. Calculate the credit card fee using the total gross amount:

   Credit Card Fee = Price X CC Fee %

2. Add the calculated fee to the NC price:

   New Price NC = Existing Price NC + (Price X CC Fee %)

3. The Total Price + Tax does not change for the customer.

4. If Supplier Rates already contributed NC values, the credit card fee amount is added to—not overwriting—those existing NC values.

The costing log now provides full visibility into:

• Credit Card Fee applied to commission: 3%

• Original Price: 12025.00

• Original Price NC: 0.00

• New Price NC: 360.75

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Before Calculation (original pricing)

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After Calculation