Transactions - Status and Timeline
- Betsy Harbison
This article serves as a reference for each type of transaction, the statues you can expect to see during processing, and the lifecycle of each unique transaction type.
Transaction Statuses
Each transaction will go through different statues before being completed, failed, or refunded. See the table below for information on each status and notes that may apply for a better experience.
Status | Description | Notes |
Approved | The beginning status for Sale, Auth, Reverse Auth, or eCheck Sale transactions indicating that the transaction request was authorized by the processing bank. | An Approved transaction will not show as pending. |
Pending | The beginning status for Capture, Refund or eCheck Refund of a transaction which was previously authorized or captured. |
|
Captured | Status for a Sale, Capture, Refund, eCheck Sale or eCheck Refund of a transaction which has been submitted for funding after the daily batch has been closed. | An authorized transaction must have a subsequent transaction type 3/Capture Transaction submitted to place it in the current daily batch. |
Settled | A captured transaction that has been settled and the funds posted to the FBO. |
|
Failed | A transaction that was declined or for some other reason was not approved or captured - failed transactions will not be settled. |
|
Returned | An eCheck transaction that has been returned. |
|
Amount Fields
When processing a transaction, the fields below are important to review as each amount can have different implications for the transaction status and what will be funded to the merchant’s account.
Field | Description |
|---|---|
Total | The amount originally requested for the transaction - it will not change if the transaction was only partially approved. |
Approved | The actual amount captured in the batch. For example, if a client performs a Sale for $15 and it is only partially approved for $10, the amount would show as $10. |
Refunded | The amount successfully refunded from a sale. |
Life Cycle Flow Chart
A transaction request of '1/Sale Transaction', '2/Auth Transaction', and '7/eCheck Sale Transaction' will initiate the transaction lifecycle process.
Processing Times
Batch Close: 9:30 PM EST - the transaction will typically be updated to “Captured” (Sale) or “Approved” (Auth/eCheck) status by 10:00 PM EST.
Funding: 6:00 PM EST - the funding process begins when all available funds from the processor can be sent to the merchant bank account. This will typically appear in the next day per the next-day funding standard. The amount deposited includes all available funds including the transactions in the batch from the previous day.