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Departure Type in Groups

Departure Type in Groups

Overview

The Departure Type field lets Internal Users choose whether a group should behave as an FIT Group or a Set Departure Group.

This setting is saved on each individual group record, which means the same Softrip instance can support both group types at the same time. Instead of relying on a single system-wide distinction, each group now carries its own departure-type behavior.

When a group is created or updated, the selected Departure Type controls how the group is handled in related workflows such as group setup and booking behavior.

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Set Up

Set a Default Departure Type for New Groups

  1. Open the applicable Softrip setting for the brand.

  2. Configure DefaultDepartureType.

  3. Enter one of these values:

    • FITGROUP

    • SETDEPARTURE

  4. Save the setting.

Validation

  • If DefaultDepartureType is set, new groups will use that value automatically.

  • If DefaultDepartureType is not set, new groups default to Set Departure Group.

Choose a Departure Type When Creating a Group

  1. Open the Create New Group screen.

  2. Locate the Departure Type dropdown.

  3. Select either FIT Group or Set Departure Group.

  4. Complete the remaining group header fields and save.

Validation

  • The Departure Type field appears before Event Date and Min Night Stay.

  • If FIT Group is selected, Event Date and Min Night Stay are shown.

  • If Set Departure Group is selected, those fields are hidden immediately without reloading the page.

Review Departure Type When Converting a Group Opportunity

  1. Open the group conversion workflow from the opportunity.

  2. Review the Departure Type field before saving.

  3. Update it if needed.

  4. Save the group.

Validation

  • If the opportunity type is FITGROUP, the group defaults to FIT Group.

  • If the opportunity type is GROUP, the group defaults to Set Departure Group.

  • The field remains editable before saving.

Change Departure Type on an Existing Group

  1. Open the group record.

  2. Open Edit Group Header.

  3. Update the Departure Type field.

  4. Save the group.

Validation

  • After saving, the system shows a warning advising the user to review the group setup because related behavior may be affected.

How It Works

Departure Type is saved in the product's AdditionalData under the key DepartureType.

Supported saved values are:

  • FITGROUP

  • SETDEPARTURE

If no value is set, the system treats the group as Set Departure Group.

What Changes Based on Departure Type

Departure Type affects how the group is handled in group-related workflows.

Verified behavior includes:

  • default selection for new groups

  • default selection during group-opportunity conversion

  • visibility of Event Date and Min Night Stay in group create and edit screens

  • storage of the group type on the product record

  • related group behavior in downstream FIT-group versus set-departure workflows

Because this setting can affect how the group behaves after it is saved, users should review the group configuration after changing the field on an existing record.

Common Mistakes

  • Setting DefaultDepartureType with a value other than FITGROUP or SETDEPARTURE

  • Assuming all groups in the instance must use the same type

  • Changing Departure Type on an existing group without reviewing the rest of the group setup afterward

  • Expecting Event Date and Min Night Stay to remain visible when Set Departure Group is selected

Validation Checks

  1. Create a new group and confirm the Departure Type dropdown appears on the group form.

  2. Change the field to FIT Group and confirm Event Date and Min Night Stay appear immediately.

  3. Change the field to Set Departure Group and confirm those fields hide immediately without a page reload.

  4. Save a new group and confirm the selected Departure Type persists.

  5. Edit an existing group, change Departure Type, save, and confirm the warning message is shown.

  6. Remove or leave DefaultDepartureType unset for a test brand and confirm new groups default to Set Departure Group.

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