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1. RDP to your Redis instance

2. Go to the “Services” panel and stop the Redis service
   

   

3. Go to the physical location of your Redis install

   1. This is typically in C:\Program Files\Redis

4. Delete the dump.rdb file

   1. This is the persistent Redis database file
      

      

5. Return to the “Services” panel and start your Redis instance
   

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6. Restart your SoftripNext Applications

   1. This can be done by recycling the IIS application pools for “ResWebNext” (or “RWN”) and “STServerWeb” (or “STSW”).

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