Reservations Intro

Welcome to the Softrip Reservation System! In this comprehensive training material, we will guide you through the intricacies of Softrip's Reservation system, designed to streamline the booking process for both internal and external customers. As you embark on this learning journey, you will gain a deep understanding of the system's functionalities, covering crucial aspects such as capturing point of contact details, collecting passenger information, addressing guest preferences, and managing payments seamlessly.

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Get ready to enhance your skills and proficiency in utilizing the Softrip Reservation System, unlocking its full potential to provide exceptional service to your customers. Let's dive into the training and discover the tools and processes that will make your reservation management experience seamless and effective.

Reservation

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Videos

Internal User Reservation System Search Options

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overview

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How to search for Packages in Reservations system

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How to Search for Existing Reservations

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Internal User Booking Flow

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External User Booking Flow

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How to Search for Existing Reservations

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How to Rebook (Add/Remove Passenger) from existing Reservation

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