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ResWebNext (SoftripNext reservations/CRM)
Application | Log Type | Retention Period |
ResWebNext | (All) | 1 Month (raw) |
STServerService (SoftripNet Middle Tier)
Application | Log Type | Retention Period |
STServer | EventLog | 1 Month (raw) |
STServer | FINLogs | 6 months (compressed) |
STServerWeb (SoftripNext Middle Tier)
Application | Log Type | Retention Period |
STServerWeb | EventLog | 1 Month (raw) |
STServerWeb | FINLogs | 6 months (compressed) |
STSeverWeb | (All others) | 1 month (raw) |
RServer (Softrip Resource Server)
Application | Log Type | Retention Period |
RServer | EventLog | 1 Month (raw) |
RServer | Log_[EXT] | 6 months (compressed) |
RServer | Log_LongRunningRequest | 1 Week (raw) |
Attachments (STNAttach, STNView)
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These are typically stored in the "STNAttach" directory.
Softrip has an Attachment Archiver tool available for client IT teams. This tool moves attachments for a given reservation based on its departure date to a different location (for example, long-term off-site storage). Running this Archiver tool once a quarter helps ensure that the production STNAttach directory does not run out of disk space.
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https://download.softrip.com/download/stn/STAttachmentArchiver.zip
Review the "Settings.xml" file and fill in the blanks for your environment to run the archiver and move old attachments to another drive.
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When a user views their Travel Documents or Invoice, a physical file render of that report is written to the STNView directory, and then served to the user's browser. These files are ephemeral and should be deleted daily. Note that the STNView directory may contain a "global.asax" file (and an associated "web.config" file) which controls access and permissions to these document renders. These files should not be deleted when deleting STNView folder contents.
Softrip recommends clearing the content of the STNView directory once a day, ensuring that the "global.asax" and "web.config" are not deleted (if present).