Overview

There are two different options when creating child reservations against a group.  The first option is by creating each individual child reservation.  The second option is by importing a csv file into the groups management screen.  By importing a csv file, all child reservations will be automatically created.  

In the groups management screen, users can select the "passenger management" option which will allow users to both manage the passengers and reservations as well as import their passengers.  

Importing Passengers

Prior to importing passengers, an excel file can be exported from the passenger management screen. 

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The below outlines the process of exporting and importing the excel file.

PassengerImport.mp4

Updating Passenger Information 

Users can access and view the "passenger management" grid to update the passenger details.  Examples of some of the passenger details that can be edited within the grid are as follows:

• First Name

• Last Name

• Gender

• Hotel Request

• General Request 

UpdatingPaxNames.mp4

How to Import Passengers into a Custom Group Video

Groups Import Passengers.mp4

Import Passenger CSV Template