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PLEASE NOTE THAT SOFTRIP PAYMENTS IS A ONE-WAY INTEGRATION. ANY TRANSACTIONS INITIATED IN THE SOFTRIP PLATFORM WILL BE AUTOMATICALLY REFLECTED IN THE BACK-END SOFTRIP PAYMENTS PORTAL. ANY TRANSACTIONS INITIATED IN THE BACK-END PAYMENTS PORTAL WILL NEED TO BE MANUALLY ADJUSTED WITHIN THE SOFTRIP PLATFORM. |
The Transaction Details page contains information about a specific transaction made by your customer and allows you to perform actions including generating receipts or issuing a refund.
Navigate to the Transaction Details page by following the steps below:
Step 1: Click Payment History in the Payments category in the left-hand navigation panel.
Step 2: Scroll down to the Payment History table and click on any information in a row for a specific transaction to open the Transaction Details page.
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Generate and save a transaction receipt by clicking RECEIPT to open the Transaction Receipt page.
Transaction Details Box
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