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The Disputes page shows information about chargebacks or other disputes that have occurred following your transactions. A dispute occurs when a customer questions the validity of a payment, and contacts their issuing bank to attempt to force-refund the transaction or request more information.

Learn more about Disputes and Dispute Management.

Navigate to the Disputes page by clicking Disputes under Payments in the left-hand navigation panel.

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The Dispute table supports the following actions:

  • Access the Dispute Details page by clicking any information on an individual dispute row.

  • Load additional transactions to your Disputes History Table by clicking SHOW MORE RESULTS at the bottom of the table.

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You can customize your view using the options found at the top of the table. View the Table Search and Sort Instructions for instructions on customizing, sorting, or searching tables.

Filter Your Table by Open, Closed, Won or Lost

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