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Note: These are Products without any Tour ID affiliation. This communication is for FIT Packages, and FIT List Products. |
Tour Messages
For Tour Products (set departures) and Custom Groups, the communication timing is added under a "Product Events." Product Events are designed to provide users with the ability to set the communication timing based on the contract for that particular product or group. Multiple product events can be created for different service types. Similar to the communication timing available in the supplier services, users can select from the following options to set the communication timing:
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Note: Once a service is marked as "reported" users will be able to verify this in reservations. This can be verified either in the cart or under the "edit item" option. If users see "M1" either in the cart or under the edit item option, the service has been reported once. If users see "M2," etc, then the service has been reported twice. The second value will increase with the number of times that the service has been reported. |
Supplier Message Defaults
Within the Security → System Settings → Operation Settings → Supplier Messages menu users will have the ability to set Header and Footer presets that will automatically appear within their Supplier Messages to their vendors.
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There are Header and Footer options for general Supplier Messages (FIT, Single Res), Supplier Messages that are built from Product Events (Tour/Group Messages), and Tour Request Messages .