Page Comparison

Projects System Updates

Credit Card Fee on CC Form 

Who it affects:

• Customers who use Softrip’s Payment Processor

• Customers who are actively using the Projects system in Softrip NEXTusing Reservations Net

Why we care:

• The projects system is a feature that is available to any customer to purchase. This platform provides users to track contract correspondences with their suppliers and automatically create the supplier details in the Product Screen in Softrip.

• These changes allow users to use the projects feature for both groups and set departures.

Summary

Enhanced Multi-Departure Functionality for Project Management

We are excited to announce new enhancements to the Softrip NEXT application, specifically targeting the Project system. These updates aim to streamline the management of projects with multiple departures, providing users with more flexibility and efficiency in planning and executing their travel products.

Key Features and Improvements:

1. Simplified Navigation:

   • We've optimized the navigation within the Project system to better accommodate multiple departures. This includes removing unnecessary options and streamlining the user interface for a more intuitive experience.

2. Enhanced Email Communication:

   • Emails sent through the system now support multiple departures, allowing users to manage projects with diverse travel dates more effectively. The email layout has been redesigned to provide clear and comprehensive information for each departure associated with the project.

3. Improved Hotel Requests Management:

   • The Hotel Requests screen has been updated to handle multiple departures seamlessly. Users can now view and manage all requests associated with different departure dates more efficiently, with enhanced grouping options and expanded capabilities for updating inventory numbers.

4. Expanded Supplier Inventory Requests:

   • The Supplier Summary screen now supports requests for inventory across multiple departures simultaneously. Users can easily save and update inventory data for all departures within a project, streamlining the inventory management process.

How These Updates Benefit You:

• Efficiency: With improved navigation and management tools, you can plan and execute projects with multiple departures more efficiently, saving time and effort.

• Clarity: Enhanced email communication ensures that all stakeholders have clear and comprehensive information about each departure, facilitating smoother coordination and communication.

• Flexibility: The ability to manage hotel requests and supplier inventory across multiple departures provides greater flexibility in adapting to changing travel requirements and preferences.

Note: These updates are applicable to all users of the Softrip NEXT application.

PCI Proxy and AMA

Who it affects:

• Anyone who is using Amadeus in NET and is passing credit card information through to their suppliers

Why we care:

• Secure way to pass credit card information to suppliers.

Summary

We are pleased to announce a significant enhancement to the Projects system within the Softrip NET application. In preparation for the implementation of PCI Tokenization, Softrip has introduced the PCI-Proxy solution to enhance the security and efficiency of payment processing.

Key Features and Improvements:

1. PCI-Proxy Integration:

   • Softrip has implemented the PCI-Proxy solution into our system to facilitate secure payment transactions. PCI-Proxy acts as a secure intermediary between our applications and the payment provider's endpoint, ensuring the protection of sensitive cardholder data.

2. Streamlined Payment Processing:

   • With PCI-Proxy, payment requests are securely transmitted through the proxy to the actual payment endpoint. This streamlined process enhances security and ensures compliance with PCI standards.

3. Flexible Configuration Options:

   • Softrip has provided flexible configuration options for integrating PCI-Proxy with our payment gateways. Users can easily configure merchant IDs, API keys, and other settings to suit their specific requirements.

4. Enhanced Data Security:

   • Credit card tokens generated by PCI-Proxy are securely stored in our system, with separate tokens for card numbers and CVV codes. This ensures data security and minimizes the risk of unauthorized access to sensitive payment information.

How These Updates Benefit You:

• Enhanced Security: PCI-Proxy enhances the security of payment processing by securely transmitting payment data and tokenizing sensitive cardholder information.

• Simplified Payment Processing: The integration of PCI-Proxy streamlines the payment process, making it easier and more efficient for users to process payments securely.

• Flexible Configuration: Users have the flexibility to configure PCI-Proxy settings according to their specific payment gateway requirements, ensuring seamless integration with Softrip's payment processor.

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eCheck NET

Who it affects:

• Reservations NET users

• Anyone using the Softrip Payment Processor in NET

Why we care:

• Alternative way for operators to collect payments from their passengers.

Summary

We are thrilled to introduce a new payment option within the Softrip NET application's Projects system: eCheck/ACH payments. This enhancement is part of Softrip's ongoing efforts to provide more flexible and secure payment processing solutions through our Softrip's Payment Processor platform.

Key Features and Improvements:

1. Introducing eCheck/ACH Payments:

   • Softrip now offers the ability to process electronic check (eCheck) or Automated Clearing House (ACH) payments through our Softrip's Payment Processor platform. This new payment method provides users with an alternative to traditional credit card payments, offering greater flexibility and convenience.

2. Streamlined Payment Process:

   • The payment screen within the Projects system has been updated to include the option for users to choose how they want to pay. When enabled, users can select the eCheck payment option, which will seamlessly redirect them to the eCheck payment form.

3. Secure Payment Handling:

   • Similar to credit card payments, eCheck payment information is securely processed and stored in compliance with industry standards. Softrip's Payment Processor ensures the security of sensitive banking information, providing users with peace of mind during transactions.

How These Updates Benefit You:

• More Payment Options: The addition of eCheck/ACH payments offers users greater flexibility in choosing how to pay for their reservations within the Projects system.

• Enhanced Security: Softrip's Payment Processor ensures the security and integrity of payment transactions, safeguarding sensitive banking information.

• Streamlined Process: With a seamless payment process, users can quickly and securely complete transactions using their preferred payment methodThis enhancement allows users to seamlessly apply credit card fees for final payments made via credit card, ensuring a smooth payment experience within Softrip's payment processor.

Summary

Exciting news for Softrip users with NET reservations! We're rolling out Credit Card Fee Integration, a new feature designed specifically for NET reservations.

NET reservation users now have the ability to charge credit card fees directly on the credit card payment screen, streamlining the payment process and enhancing transparency.

Business Case: This update addresses the common need among Softrip users with NET reservations to offset any fees charged by card companies during payment processing.

Details:

• Payment Form Updates: The payment form for NET reservations has been enhanced to include a new section for Credit Card Fees, dynamically displayed based on settings.

• Waive CC Fee Option: Internal users can now easily waive the credit card fee via a checkbox, providing flexibility when needed.

• Automatic Calculation: The credit card fee is automatically calculated as 4% of the final amount due, simplifying the payment process for NET reservations.

• Integration with Softrip's Payment Processor: Upon form submission, the credit card fee is seamlessly added to the total charge, ensuring accuracy and convenience without mentioning any specific payment processor.

Additional Notes:

• The payment form adapts based on the presence of a credit card fee setting, specifically for NET reservations.

• Internal users can effortlessly waive the credit card fee as required for NET reservations.

• The credit card fee is accurately calculated based on the final amount due for NET reservations.

• Submission of the form includes the credit card fee in the total charge and adds a corresponding service fee to the reservation.

Passenger Forms for External Users

Who it affects:

• Individuals who are on Reservations NEXT

Why we care:

• Provides internal operators with the ability to collect additional information from their passengers.

• This enhancement streamlines the process of providing crucial information to operators directly within Softrip.

Summary

Passenger Forms are now available for external users, allowing for seamless submission of essential information required by operators.

What's New:

• Ease of Use: External users can now conveniently fill out passenger forms within the Softrip platform.

• Improved Communication: Submitting necessary details to operators is now more efficient and streamlined.

• Enhanced Experience: Access to Passenger Forms directly within Softrip enhances user experience and simplifies reservation management.

How It Works:

• When a valid passenger form exists for a reservation, external users will see a dedicated menu option for Passenger Forms.

• This feature ensures that users can easily provide required information to operators without hassle.

eCheck in API

Who it affects:

• NEXT Users

• Anyone using the Softrip Payment Processor in NEXT

Why we care:

• Users have the ability to charge credit cards and eChecks/ACH through the NEXT API seamlessly.

• Improved flexibility and efficiency in processing payments, enhancing their experience with Softrip's comprehensive reservation management platform.

Summary

Users can now utilize the NEXT API to charge credit cards and eChecks/ACH, leveraging Softrip's payment processor for efficient and secure transactions.

Details:

• API Workflow: Users can create a token using the Payrix PayFields or API with their own API key. Then, they can save contact billing information and apply payments using the Reservation\AddPayment API request.

• Softrip Changes: Changes have been made to the Reservation\AddPayment process to determine the type of payment based on the contact billing record. The system now supports both Credit Card and ACH payments.

• Testing and Research: Extensive testing has been conducted to ensure the functionality works seamlessly with Payrix settings. Additionally, documentation has been created to guide users on the information needed for successful payment processing.

Additional Notes:

• When using the CRM\SaveContactBilling call, the correct billing information is saved based on the provided information.

• When using the Reservation\AddPayment call and denoting it as a Credit Card payment, the credit card is processed in Payrix, and the transaction is created against the Softrip reservation.

• When using the Reservation\AddPayment call and denoting it as an ACH payment, the eCheck is processed in Payrix, and the transaction is created against the Softrip reservation.