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2024.05 Release Notes

2024.05 Release Notes

Owned by Rachael Feidler
Last updated: Oct 01, 2024 by Matt Hauk
3 min read

Credit Card Fee on CC Form 

 

Who it affects:

  • Customers who use Softrip’s Payment Processor

  • Customers who are using Reservations Net

Why we care:

  • This enhancement allows users to seamlessly apply credit card fees for final payments made via credit card, ensuring a smooth payment experience within Softrip's payment processor.

Summary

Exciting news for Softrip users with NET reservations! We're rolling out Credit Card Fee Integration, a new feature designed specifically for NET reservations.

NET reservation users now have the ability to charge credit card fees directly on the credit card payment screen, streamlining the payment process and enhancing transparency.

Business Case: This update addresses the common need among Softrip users with NET reservations to offset any fees charged by card companies during payment processing.

Details:

  • Payment Form Updates: The payment form for NET reservations has been enhanced to include a new section for Credit Card Fees, dynamically displayed based on settings.

  • Waive CC Fee Option: Internal users can now easily waive the credit card fee via a checkbox, providing flexibility when needed.

  • Automatic Calculation: The credit card fee is automatically calculated as 4% of the final amount due, simplifying the payment process for NET reservations.

  • Integration with Softrip's Payment Processor: Upon form submission, the credit card fee is seamlessly added to the total charge, ensuring accuracy and convenience without mentioning any specific payment processor.

Additional Notes:

  • The payment form adapts based on the presence of a credit card fee setting, specifically for NET reservations.

  • Internal users can effortlessly waive the credit card fee as required for NET reservations.

  • The credit card fee is accurately calculated based on the final amount due for NET reservations.

  • Submission of the form includes the credit card fee in the total charge and adds a corresponding service fee to the reservation.

 

Passenger Forms for External Users

 

Who it affects:

  • Individuals who are on Reservations NEXT

Why we care:

  • Provides internal operators with the ability to collect additional information from their passengers.

  • This enhancement streamlines the process of providing crucial information to operators directly within Softrip.

Summary


Passenger Forms are now available for external users, allowing for seamless submission of essential information required by operators.

What's New:

  • Ease of Use: External users can now conveniently fill out passenger forms within the Softrip platform.

  • Improved Communication: Submitting necessary details to operators is now more efficient and streamlined.

  • Enhanced Experience: Access to Passenger Forms directly within Softrip enhances user experience and simplifies reservation management.

How It Works:

  • When a valid passenger form exists for a reservation, external users will see a dedicated menu option for Passenger Forms.

  • This feature ensures that users can easily provide required information to operators without hassle.

eCheck in API

 

Who it affects:

  • NEXT Users

  • Anyone using the Softrip Payment Processor in NEXT

Why we care:

  • Users have the ability to charge credit cards and eChecks/ACH through the NEXT API seamlessly.

  • Improved flexibility and efficiency in processing payments, enhancing their experience with Softrip's comprehensive reservation management platform.

Summary

Users can now utilize the NEXT API to charge credit cards and eChecks/ACH, leveraging Softrip's payment processor for efficient and secure transactions.

Details:

  • API Workflow: Users can create a token using the Payrix PayFields or API with their own API key. Then, they can save contact billing information and apply payments using the Reservation\AddPayment API request.

  • Softrip Changes: Changes have been made to the Reservation\AddPayment process to determine the type of payment based on the contact billing record. The system now supports both Credit Card and ACH payments.

  • Testing and Research: Extensive testing has been conducted to ensure the functionality works seamlessly with Payrix settings. Additionally, documentation has been created to guide users on the information needed for successful payment processing.

Additional Notes:

  • When using the CRM\SaveContactBilling call, the correct billing information is saved based on the provided information.

  • When using the Reservation\AddPayment call and denoting it as a Credit Card payment, the credit card is processed in Payrix, and the transaction is created against the Softrip reservation.

  • When using the Reservation\AddPayment call and denoting it as an ACH payment, the eCheck is processed in Payrix, and the transaction is created against the Softrip reservation.