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Payment link queue:
Setting up a queue through Operations → Res queues provides users with the ability to:
Set/Control the Correspondence type on the queue
Personalize/customize the email correspondence
Track the history of the communication through Reservations History
In the body of the email, users will use the following URL: https://res.domain.com/account/directpayment/?passengerGUID=[PassengerUniqueID]
This will provide the user with the ability to directly access the payment screen
Softrip suggests setting the correspondence type to the “lead passenger” on the queue.
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Booking Rule
The Rule Area for the booking rule is “DirectPaymentLink”“DirectPaymentLink.”
This allows clients to set up different queues per brand when applicable.
The “Rule Text” should be the name of the queue/the queue code.
Queue Code:
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Rule Text:
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Process Overview
Accessing the link
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Note: This option will be available in both Res NET and NEXT but is only available with the Softrip’s Payment platform. |
What the Contacts/Passengers will see
Once the contact/passengers receives the email from the queue, they will have an option to click on the payment link.
Once the payment link is selected, they will be brought to the payment page of the reservation. The Action Tool bar will be hidden to the passengers so the only action the passenger can take is making a payment. Once the payment is posted successfully, they will brought to the payment history page.