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There are Header and Footer options for general

  • General Supplier Messages (FIT, Single Res)

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  • :

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  • Supplier Messages that are built from Product Events (

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  • Group Messages)

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  • Tour Request Messages

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When a user enters in the Header and Footer message from these menus the system will pull that information into the Header and Footer within the Supplier Message

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Users have the ability to overwrite those default messages if they choose by manually clicking into those Header and Footer windows within the Message itself and changing the text.

Users will also have the ability to overwrite those default messages if they are using Product Events for a Tour or Group.

Info

Learn more about Product Events here: https://softrip.atlassian.net/wiki/spaces/KBPUB/pages/377389066/How+to+Create+Tour+Series+Product+Videos#Setup-Reminders-and-Communications-(Product-Events) and here: https://softrip.atlassian.net/wiki/spaces/KBPUB/pages/300351517/How+to+Create+a+Tour+Series+Product#Step-7---Schedule-when-to-report-your-Services---Setup-your-Product-Events

Within Product Events users have the ability to create a Custom Header and Footer for that Supplier Message. Any Header or Footer that is entered here will overwrite the existing Default message.

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The Supplier Message for this Tour will now show the custom Product Event Header and Footer messages

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