Team Profile

The Team Profile page contains editable information about a specific team listed on the Teams page in the portal, including the team’s users, workflows, and alerts.

Navigate to the Team Profile page by following the steps below:

Step 1: Navigate to Users in the Management category in the left-hand navigation panel.
Step 2: Click the PLUS icon next to Users to open a drop-down menu.
Step 3: Click Teams in the drop-down menu to open the Teams page.
Step 4: Find the specific team in the table on the Teams page, and click on any information for that team to open the Team Profile page.

A view of the Team Profile page, including the Team Profile Box.

Team Profile Features

Team Profile Panel

The Team Profile panel includes tabs on the left-hand side of the box. The tabs contain editable details about the team members, associated workflows, and alerts. You can also add or remove users or change user access privileges. The following sections of this page provide descriptions of the contents of each of the tabs:

Profile Tab

The Profile tab displays the following editable information about the team:

Profile Tab Field Name	Description
Name	The name of the team.
Team ID	The ID number associated with the team.
Description	A description of the team entered by the referrer or other entity.

To edit any fields in the Profile tab, click the PENCIL in the top right-hand corner of the page. Edit any information in the fields, and save your changes by clicking the CHECK MARK icon, or click X to discard your changes.

Work Flows Tab

The Work Flows tab contains a table of existing workflows assigned to your team and allows you to add a new workflow to the team profile. The table on the Work Flows tab displays the following information:

Work Flows Table Column Name

Description

ID

The ID number associated with the work flow.

Trigger

The trigger that initiates the work flow. Choose from the following:

Create: Creating any kind of transactions, refund, disbursement, etc.
Low: Triggers an action based on a minimum threshold transaction set by the owner or referrer.
High: Triggers an action based on a transaction limit threshold.
Board: Any action having to do with boarding a merchant.

Work Flow Tab Actions

The Work Flow tab supports the following actions: add a new work flow, remove a work flow, access work flow details

To add a new work flow to the team profile, follow the steps below:

Step 1: Click ADD WORK FLOW to open the Work Flow lightbox in the page.
Step 2: Enter the required information in the lightbox fields.
Step 3: To add the work flow to the team profile, click ADD WORK FLOW, or to cancel click CANCEL.

To remove an existing work flow from the table, follow the steps below:

Step 1: Click the three dots on the right-hand side of the row of the specific work flow to open a lightbox.
Step 2: Remove the work flow by clicking DELETE in the lightbox, or cancel by clicking CANCEL.

To view more details about a work flow listed in the table, click any information in the row to open the Team’s Workflow Details page.

Alerts Tab

The Alerts tab contains a table of saved alerts associated with your team and allows you to add new alerts. The Alerts tab table displays the following information:

Alerts Table Column Name	Description
ID	The ID number associated with the alert.
Login	The login name of the entity that is messaged when an alert is triggered.
For Login	The login name of the entity that triggered the alert.
Team	The team(s) associated with the alert.
Name	The name of the alert.
Description	A description of the alert.

Alerts Tab Actions

The Alerts tab supports the following actions: add a new alert, remove an alert, and access more information about an alert.

To add a new alert to the team profile, follow the steps below:

Step 1: Click ADD ALERT to open a lightbox on the page.
Step 2: Enter the required information in the lightbox fields.
Step 3: To add the alert to the team profile, click ADD ALERT, or to cancel click CANCEL.

To remove an existing alert from the table, follow the steps below:

Step 1: Click the three purple dots on the right-hand side of the row of the specific alert to open a lightbox.
Step 2: Remove the work flow by clicking DELETE in the lightbox, or cancel by clicking CANCEL.

To view more details about an alert listed in the table, click any information in the row to open the Team Alert Details page.

Users Tab

The Users tab allows you to add or remove users from the team, and contains the following information about the users associated with the team:

Users Table Column Name	Description
ID	The ID associated with the user.
Name	The full name of the user.
User Name	The user name associated with the user’s login information.
Allowed Access	Indicates the user’s access level. Choose from the following: None View Edit Admin

Users Tab Actions

The Users tab supports the following actions: add a user, remove a user, and access more information.

To add a new user to the team profile, follow the steps below:

Step 1: Click ADD USER to open the Add User lightbox on the page.
Step 2: Enter the required information in the lightbox fields.
Step 3: To add the user to the team profile, click ADD USER, or to cancel click CANCEL.

To remove an existing user from the table, follow the steps below:

Step 1: Click the three purple dots on the right-hand side of the row of the specific user to open a lightbox.
Step 2: Remove the user by clicking DELETE in the lightbox, or cancel by clicking CANCEL.

To view more details about a user listed in the table, click any information in the row to open the Team User Profile page.