This document describes Softrip’s Data Retention policy. Note that this policy applies to Softrip-hosted clients; self-hosted clients are responsible for applying their own retention policy as defined by them.

Schedule

• Quarterly

  • Data

    • See also Data Archiving Process

    • Delete all reservations and associated data records for reservations that departed more than 3 years ago

    • Delete all SupplierRates records for seasons that ended more than 3 years ago

    • Delete all ProductPrices and PricingProfiles records whose departure date range or booking date range ended more than 3 years ago

    • Delete all accounting records for transactions that occurred more than 3 years ago

    • Delete all contact and associated records (preferences, billing, addresses, etc.) that do not have a reservations departing within 3 years or in the future

  • Files

    • See also https://softrip.atlassian.net/wiki/spaces/KBPUB/pages/78217224/Logs+and+Attachments+-+Retention+and+Archiving#Attachments-(STNAttach%2C-STNView)

    • Delete all invoices, travel documents, quote letters, and related document snapshots for reservations that departed more than 3 years ago