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Overview
Supplier Promotions provide users with the ability to associate promotions, such as 5th night free and early booking bonus promotions, to their suppliers.
The supplier promotions are different than marketing promotions in that Supplier Promotions are directly associated to the Supplier itself. These promotions are typically automatically applied and displayed in the reservation application as reservations are being created.
In order to access supplier promotions, users must first access the supplier itself. Then, they can access the supplier promotions screen using the navigation option on the screen.
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Supplier Promotions vs Marketing Promotions
There are two types of promotions that are offered through Softrip: Supplier Promotions and Marketing Promotions.
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Supplier Promotions Supplier Promotions are defined as promotions that are offered by and provided from your suppliers. Example Hotel X is offering a fifth night free These promotions are usually communicated to each company from the supplier itself. |
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Marketing Promotions Marketing Promotions are discount codes that are manually entered into reservations. These Marketing Promotions are reductions and will show as a completely separate line item in the cart in reservations. These promotions are typically set-up by the company and are communicated to the public by the company. Example Company X uses Softrip as their application. Company X decides they want to give $200 off to the first 100 passengers that book on Black Friday. They set-up this promotion in the Marketing subsystem under Promotions and then advertise this promotion to the public. |
Supplier Promotions
The following fields are available to users when
Enter at least 3 characters of the Supplier ID you wish to search for. Use the wildcard "*" to search for similar items. Ex: Entering "t*" will find all items that begin with the letter "t".
Service ID
Enter at least 3 characters of the Service ID you wish to search for. Use the wildcard "*" to search for similar items. Ex: Entering "t*" will find all items that begin with the letter "t".
Amenity Type
Select the Amenity Type you want to search for.
ALTPRODUCTS / Used with the Package Amenities. In the description field, put a comma-delimited list of ProductCodes that are similar to this Product, or that you want to show as alternate Products to the user. These will show on the PackagePages.
CABINLAYOUT / Cabin Layout
DOCITINERARY / Additional information for Travel Documents Itinerary
GUIDE-ALTTOURS / Names of Alternate Tours this Guide is on
GUIDE-CONTRACT / Yes or No if Contract has been signed by Guide per Year. Ex. Y '06, N '07
GUIDE-DATES / Guide dates
GUIDE-DONOTASSIGN / Do not assign this guide.
GUIDE-INTEREST / Areas of Interest or Specialty of Guide
GUIDE-LANGUAGES / List of Languages spoken by Guide
GUIDE-MISC / Misc. Info on Guide
GUIDE-PROFILE / Profile with detailed description and image of Guide
GUIDE-RATING / Rating of Guide from 1-5, or P for Pending if new
GUIDE-TYPE / Local Guide, Tour Manager, Cruise Director or Local Host
HTLMAP / Map of the Hotel Location
MAPS / Map Image that will show on the Highlights and Itineraries pages
PKGADDINFO / Shows on the Hotels & Rates page. Should be in HTML-format. Part 2 of any extra text that you want to have shown on this page.
PKGALTHOTELS / Shows on the Hotels & Rates page underneath the Hotels table. Should be in HTML formatted text. If a cruise item, can be the image/description of the cabins.
PKGBACKGROUND / Background Image used for the header of the Package Page
PKGCRUDESC / The same as the PKGALTHOTELS, but for cruises. This amenity can use images to show the cabins, etc. or you can just use the Description field as a free-form description to show on the bottom of the Hotels list.
PKGDESCRIPTION / Description that will be shown on the Highlights web page
PKGHIGHLIGHTS / Package Includes section on Highlights page(Put HTML content in here)
PKGIMG / Images that will be shown on the Package display screens. If you would like it to be flash, just enter the name of the flash file in the Image field.
PKGNOTINCLUDED / Shows on the Hotels & Rates page. Should be in HTML-format. Any extra text that you want to have shown on this page.
PKGRATESIMG / Images that will be shown on the Package Rates display screens.
POPUP / Popup description for the Reservation system
RELATEDPROD / List of Product Codes to be displayed as 'Also Available'
SHIPPROFILE / Link to the profile of a cruise ship
Service Type
Select the Service Type you want to search for
Exclude Custom
Check to exclude custom service amenity entries
Grid
Supplier ID
A unique code for Supplier (from the Suppliers table). Click on the Search icon to the right to search for the Supplier you would like to use.
Amenities Type
The type of amenity that this is.
ALTPRODUCTS / Used with the Package Amenities. In the description field, put a comma-delimited list of ProductCodes that are similar to this Product, or that you want to show as alternate Products to the user. These will show on the PackagePages.
CABINLAYOUT / Cabin Layout
DOCITINERARY / Additional information for Travel Documents Itinerary
GUIDE-ALTTOURS / Names of Alternate Tours this Guide is on
GUIDE-CONTRACT / Yes or No if Contract has been signed by Guide per Year. Ex. Y '06, N '07
GUIDE-DATES / Guide dates
GUIDE-DONOTASSIGN / Do not assign this guide.
GUIDE-INTEREST / Areas of Interest or Specialty of Guide
GUIDE-LANGUAGES / List of Languages spoken by Guide
GUIDE-MISC / Misc. Info on Guide
GUIDE-PROFILE / Profile with detailed description and image of Guide
GUIDE-RATING / Rating of Guide from 1-5, or P for Pending if new
GUIDE-TYPE / Local Guide, Tour Manager, Cruise Director or Local Host
HTLMAP / Map of the Hotel Location
MAPS / Map Image that will show on the Highlights and Itineraries pages
PKGADDINFO / Shows on the Hotels & Rates page. Should be in HTML-format. Part 2 of any extra text that you want to have shown on this page.
PKGALTHOTELS / Shows on the Hotels & Rates page underneath the Hotels table. Should be in HTML formatted text. If a cruise item, can be the image/description of the cabins.
PKGBACKGROUND / Background Image used for the header of the Package Page
PKGCRUDESC / The same as the PKGALTHOTELS, but for cruises. This amenity can use images to show the cabins, etc. or you can just use the Description field as a free-form description to show on the bottom of the Hotels list.
PKGDESCRIPTION / Description that will be shown on the Highlights web page
PKGHIGHLIGHTS / Package Includes section on Highlights page(Put HTML content in here)
PKGIMG / Images that will be shown on the Package display screens. If you would like it to be flash, just enter the name of the flash file in the Image field.
PKGNOTINCLUDED / Shows on the Hotels & Rates page. Should be in HTML-format. Any extra text that you want to have shown on this page.
PKGRATESIMG / Images that will be shown on the Package Rates display screens.
POPUP / Popup description for the Reservation system
RELATEDPROD / List of Product Codes to be displayed as 'Also Available'
SHIPPROFILE / Link to the profile of a cruise ship
Service ID
Enter or search for The Service ID that this amenity is associated with. By selecting "0", this Description, Title, or Image will apply to all ServiceID's under this SupplierID. This is used if you want to have the same Itinerary for each plan or if you want the same images for each ProductCode in a Tour, etc. Also, wildcards are supported here. Entering *-A would apply to all Services ending in -A.
Seq Number
The Sequence number, or order by which you want each Amenity Type to be loaded. The SupplierID, ServiceID, and AmenitiesType combination cannot have duplicate Seq numbers. (Ex: SuppID = "TURGRE", ServID = "0", AmenitiesType = "ITINERARY" - Must have Sequence numbers of 0,1,2,etc...)
Image
The website or path associated with the image to be displayed with this amenity. If this image is clickable and you want to show a larger image on click, place a semicolon between the two images with the smaller image being the first path. Ex: /travel/greece-small.gif; /travel/greece-big.gif
Title
A short description of this amenity. If this is a type of PKGHIGHLIGHTS, the title is what will be shown at the top of the Highlights web page. Include <b> tags if you would like it bolded.
Description
A longer description of this amenity. If this is an itinerary, this is where the Itin Desc. would go. For a PKGHIGHLIGHTS type, enter the HTML content of how you would like it to appear on the web page. To Auto-Generate a template for the PKG Highligthts, click the "Generate Highlights" button. This will generate the Highlights based on the ProductCode and you can edit it later are specifically designed to offer discounts from suppliers aimed at boosting their sales, distinguishing them from general marketing promotions. This article explores the various types of Supplier Promotions, detailing the necessary fields, different variations, and other pertinent information. Supplier Promotions are applied directly to the cost of services prior to the addition of any markup, effectively reducing the overall price for customers.
Promotion Types
FLAT: Provides a flat discount on the cart, irrespective of the number of rooms or passengers booked, based on the Supplier ID.
POFF: Offers a percentage discount based on the promo amount entered for a specific Supplier ID, Service, and rate period.
$OFF: Delivers a discount based on a fixed amount entered in the promo amount for the specified Supplier ID per person.
VADD: A Value Added promotion that does not have a monetary value. For example, a hotel supplier might offer complimentary dinners or free massages.
Rates: Applies special discount rates based on both the Supplier ID and Service ID. For example, a hotel supplier offers promotional rates through holiday dates
Required Fields
To set up a Supplier Promotion, the following fields must be completed:
Supplier ID: Identifies the supplier for the promotion type.
Service ID: The service receiving the promotion, associated with the Supplier ID.
TIP: Note that this field supports wildcard matches (with
*) Ex: Service ID: STD-*
Promo ID: A user-defined identifier for the promotion. Ex: JULY-100 based on FLAT Promo type.
CostCode: Identical to the Promo ID.
Promo Amount: The discount amount being applied.
Optional Fields and Variations
The following fields can be selected for variations on the promotion types:
Active: Indicates if the promo is currently active.
Combinable: Specifies whether the promotion can be combined with others.
Monetary Supplier Promotions cannot be combined, they can only be combined with a VADD Promo
Apply to Partial Stays: Allows promotion application to certain days of a stay (e.g., applies to 2 out of 5 nights).
Apply To Taxes: Indicates whether the promotion is applied to taxes.
Non-Refundable: Specifies that the discount is not eligible for refunds.
Promotion Details
Title: What the end user sees. Ex: July booking discount for $100
Booking From: Start date for booking the promo.
Booking To: End date for booking the promo (end of day).
Nights: Number of nights the promotion covers. Ex: If promo is only for 2 night duration, guest book 5 nights, it will only apply to those 2 nights.
Applicable Masks: Based on the number of passengers, applies to accommodations (e.g., A = Single, AA = 2 Adults).
Applicable Pax Types: Identifies applicable passenger types (A for Adult, C for Child).
Free Nights: Number of nights that can be free (e.g., 2 free nights if 4 are booked).
Learn more about Free Nights here: Free Hotel Nights
Departure From: Start date of the service.
Departure To: End date of the service.
Arrival Days: Applies to specific days of the week.
Promotion Applicability
Promotions can apply to:
Land Only: For land components excluding airfare.
Air and Land: Applicable when both air and land are booked together.
ALL: Valid for either land, air, or both.
Additional Considerations
Free Children Promo: Specific provisions for child discounts.
Applicable Sell Methods:
WEB: For online bookings.
Call: For bookings made through an agent over the phone.
Gateways: Promotions available from certain gateways.
Number of Days Prior: Specifies how many days before departure the promotion applies.
Supplier Commission Percentage: Commission percentage for the supplier if the service is booked.
Product Code: Identifies which products the promo applies to
Note: Applicable Sell Methods depend on the client's configured Sell Methods. While CALL and WEB are our default options, some clients may load alternative methods or replace these defaults.
Blackout Dates
Single Date: Promotion not applicable on specific dates.
Date Range: Promotion not applicable between specified dates.
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By understanding these details, users can effectively utilize Supplier Promotions to enhance booking options and offer valuable discounts. If you have further questions or need assistance, please contact our support team.