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Credit Card Fee on CC Form 

Who it affects:

  • Customers who use Softrip’s Payment Processor

  • Customers who are using Reservations Net

Why we care:

  • This enhancement allows users to seamlessly apply credit card fees for final payments made via credit card, ensuring a smooth payment experience within Softrip's payment processor.

Summary

Exciting news for Softrip users with NET reservations! We're rolling out Credit Card Fee Integration, a new feature designed specifically for NET reservations.

NET reservation users now have the ability to charge credit card fees directly on the credit card payment screen, streamlining the payment process and enhancing transparency.

Business Case: This update addresses the common need among Softrip users with NET reservations to offset any fees charged by card companies during payment processing.

Details:

  • Payment Form Updates: The payment form for NET reservations has been enhanced to include a new section for Credit Card Fees, dynamically displayed based on settings.

  • Waive CC Fee Option: Internal users can now easily waive the credit card fee via a checkbox, providing flexibility when needed.

  • Automatic Calculation: The credit card fee is automatically calculated as 4% of the final amount due, simplifying the payment process for NET reservations.

  • Integration with Softrip's Payment Processor: Upon form submission, the credit card fee is seamlessly added to the total charge, ensuring accuracy and convenience without mentioning any specific payment processor.

Additional Notes:

  • The payment form adapts based on the presence of a credit card fee setting, specifically for NET reservations.

  • Internal users can effortlessly waive the credit card fee as required for NET reservations.

  • The credit card fee is accurately calculated based on the final amount due for NET reservations.

  • Submission of the form includes the credit card fee in the total charge and adds a corresponding service fee to the reservation.

Passenger Forms for External Users

Who it affects:

  • Individuals who are on Reservations NEXT

Why we care:

  • Provides internal operators with the ability to collect additional information from their passengers.

  • This enhancement streamlines the process of providing crucial information to operators directly within Softrip.

Summary


Passenger Forms are now available for external users, allowing for seamless submission of essential information required by operators.

What's New:

  • Ease of Use: External users can now conveniently fill out passenger forms within the Softrip platform.

  • Improved Communication: Submitting necessary details to operators is now more efficient and streamlined.

  • Enhanced Experience: Access to Passenger Forms directly within Softrip enhances user experience and simplifies reservation management.

How It Works:

  • When a valid passenger form exists for a reservation, external users will see a dedicated menu option for Passenger Forms.

  • This feature ensures that users can easily provide required information to operators without hassle.

eCheck NET

Who it affects:

  • Reservations NET users

  • Anyone using the Softrip Payment Processor in NET

Why we care:

  • Alternative way for operators to collect payments from their passengers.

Summary


Release Note: New Payment Option Available: eCheck/ACH

We are thrilled to introduce a new payment option within the Softrip NET application's Projects system: eCheck/ACH payments. This enhancement is part of Softrip's ongoing efforts to provide more flexible and secure payment processing solutions through our Softrip's Payment Processor platform.

Key Features and Improvements:

  1. Introducing eCheck/ACH Payments:

    • Softrip now offers the ability to process electronic check (eCheck) or Automated Clearing House (ACH) payments through our Softrip's Payment Processor platform. This new payment method provides users with an alternative to traditional credit card payments, offering greater flexibility and convenience.

  2. Streamlined Payment Process:

    • The payment screen within the Projects system has been updated to include the option for users to choose how they want to pay. When enabled, users can select the eCheck payment option, which will seamlessly redirect them to the eCheck payment form.

  3. Secure Payment Handling:

    • Similar to credit card payments, eCheck payment information is securely processed and stored in compliance with industry standards. Softrip's Payment Processor ensures the security of sensitive banking information, providing users with peace of mind during transactions.

How These Updates Benefit You:

  • More Payment Options: The addition of eCheck/ACH payments offers users greater flexibility in choosing how to pay for their reservations within the Projects system.

  • Enhanced Security: Softrip's Payment Processor ensures the security and integrity of payment transactions, safeguarding sensitive banking information.

  • Streamlined Process: With a seamless payment process, users can quickly and securely complete transactions using their preferred payment method.

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