Entry Details

PLEASE NOTE THAT SOFTRIP PAYMENTS IS A ONE-WAY INTEGRATION. ANY TRANSACTIONS INITIATED IN THE SOFTRIP PLATFORM WILL BE AUTOMATICALLY REFLECTED IN THE BACK-END SOFTRIP PAYMENTS PORTAL. ANY TRANSACTIONS INITIATED IN THE BACK-END PAYMENTS PORTAL WILL NEED TO BE MANUALLY ADJUSTED WITHIN THE SOFTRIP PLATFORM.

The Merchant Entry Details page contains information for a specific entry found in your Balance Details page.

To navigate to the Entry Details page, follow these steps:

  • Step 1: Navigate to the Dashboard (M) page in the left-hand navigation panel.

  • Step 2: Click BALANCE DETAILS in the upper right-hand corner of the Dashboard page to open the Balance Details (M) page.

  • Step 3: Click on a row in the Entries table located at the bottom of the Balance Details page.

Partial view of the Merchant Entry Details page, including the Entry Details form.

Entry Details Form

The Entry Details form includes the following information about a specific entry and its associated transaction:

Entry Details Form Field Name

Description

Entry Details Form Field Name

Description

ID

The entry ID number.

Created

The date that the entry was created.

Entity

The entity associated with the balance entry: Referrer, Merchant, or other.

Opposing Entry

The identifier of the entry that this entry was created based on.

Amount

The dollar amount of the transaction associated with the balance entry.

Description

The description of the transaction event associated with the balance entry.

Currency

The type of currency associated with the transaction.

Event ID

The transaction event number.

Event

The type of transaction event associated with the balance entry.

Transaction

The transaction ID number.

From Entity Name

The name of the entity that created the entry.

From Entity ID

The ID of the entity that created the entry.

Dispute

The dispute ID associated with the entry, if the associated transaction was disputed.

Disbursement

The dollar amount of any disbursement associated with the entry.

Refund

The dollar amount of any refund associated with the entry.

Fee

The dollar amount of any fee associated with the entry.

Entry Details Form Actions

Click the CLIPBOARD icon to copy associated information from the ID or Event ID category.