Transaction Receipt

Owned by Betsy Harbison
Last updated: Aug 30, 2023
2 min read

PLEASE NOTE THAT SOFTRIP PAYMENTS IS A ONE-WAY INTEGRATION. ANY TRANSACTIONS INITIATED IN THE SOFTRIP PLATFORM WILL BE AUTOMATICALLY REFLECTED IN THE BACK-END SOFTRIP PAYMENTS PORTAL. ANY TRANSACTIONS INITIATED IN THE BACK-END PAYMENTS PORTAL WILL NEED TO BE MANUALLY ADJUSTED WITHIN THE SOFTRIP PLATFORM.

The Transaction Receipt page contains documentation of a specific transaction made with a customer, as well as a printable and downloadable receipt for the transaction.

To access the Transaction Receipt page, use the following steps:

  • Step 1: Navigate to the Payment History page in the Payments category in the left-hand navigation panel.

  • Step 2: Click on any information in the transaction table to redirect to the Transaction Details page.

  • Step 3: Click RECEIPT on the Transaction Details page and you will be redirected to the Transaction Receipt page.

View of the Transaction Receipt page.

Transaction Receipt Features

Customer Details

The Customer Details are listed at the top of the Transaction Receipt page, including the customer name, billing address, email address, and phone number.

Transaction Details

The Transaction Details contain the total amount of the transaction, the date of the transaction, the transaction ID, and the status.

Billing Details

The Billing Details contain the name and account associated with the payment.

Transaction Receipt Actions

Print a copy of the receipt by following the steps below:

  • Step 1: Click PRINT RECEIPT at the lower left-hand corner of the Transaction Receipt page.

  • Step 2: You will be redirected to print a paper copy or save it to a PDF.

  • Step 3: Click PRINT to print a copy of the receipt, or click CANCEL to return to the Transaction Receipt page.