How to Reconcile a Disbursement in the Portal

Owned by Betsy Harbison
Last updated: Aug 28, 2023
3 min read

How To - This guide demonstrates how Merchants can use the Softrip Payments Portal to Reconcile their Disbursements (Withdrawals).

Payrix allows Merchants to reconcile their withdrawals/disbursements right within their respective Portal.

This allows Merchants to compare their total withdrawal amount against their incoming transactions to reconcile each withdrawal total within their personal accounting.

There are two methods Merchants can use to reconcile a disbursement: Using the Withdrawals page, or the Reports page.

Reconciling a Disbursement from the Withdrawals Page.

  1. Click Withdrawals from the Admin tab on the left navigation bar.

 

  1. Scroll to the Withdrawal History section > Click on a listed withdrawal to open the Disbursement Details page.

  1. Reconciliation details can be reviewed on the Disbursement Details page.

 

  1. Each of these disbursement totals will be reflected across 3 columns showing: Credits, Debits, and Amount Disbursed.

The Disbursement Details table includes Disbursement ID, Disbursement Trace Number, Disbursement Amount, and the following Disbursement line item totals:

  • Sales - Reflects the total dollar amount of the Merchant's sales transactions during the selected date range.

  • Refunds - Reflects the total dollar amount of the Merchant's refunded transactions.

  • Fees - Reflects the total dollar amount of all fees applied to the Merchant’s transactions during the selected date range.

  • Debits - Reflects the total dollar amount of all previous debit that has been issued on the Merchant’s account now being applied to the current disbursement.

Reconciling a Disbursement using the Reports Page

  1. Click Reports from the Admin tab on the left navigation bar.

 

  1. Run a Disbursement Txn Details Report under the Company Transaction Reports column

     

    1. Select a Date Range for your Disbursement Txn Details Report and click the Small List icon (under MORE OPTIONS).

  2. Click MORE OPTIONS to reveal filtering options for your Disbursement TXN Report.

 

  1. Click Run Report to see the listed disbursements.

     

    1. If you wish to download a copy of the report in CSV/XLS format > Import into Excel/Google Sheets.