Enhancements

Accounting

Pay Suppliers Enhancements

Softrip has made many changes to the Pay Suppliers screen within this release. We did our own internal testing of this screen and found many areas that were inconsistent with how the forms and grids all interacted, as well as many defects reported recently by a variety of customers. Softrip went through a large revamp of this screen to clean this process up and make sure all user interactions and automatic interactions are working as expected. We tested over 35 use cases of the various processes and searches within the screen to be sure that these processes are now working as expected.

Why it’s important:

Paying Suppliers is one of the main functions of the Softrip Accounting system. By improving the quality of this screen, it will help efficiencies and frustrations within the accounting departments.

Who it affects:

• Anyone using Accounting Next → Pay Suppliers

Groups

Added Weekdays to Service Edit Form

The weekdays field has now been added to the Groups Service Edit Form within the costing screen. This will allow the users to enter in which weekdays the service is valid for within the given group. This is especially important for Optional services so that the tour operator is able to inform the passengers if they are able to choose which date to take this optional service.

Why it’s important:

Allows for giving the ability to choose which date an optional service can be selected during the booking process. If this is left blank, the passengers must take it on the “On Day” that it it set up. Otherwise, based on the days of the week it is valid for, the reservation system will give a dropdown for the user to select which day they want to take this service.

Who it affects:

• Anyone using Groups Next

Open

Open

Export Rooming List to use Custom Rooming List

The Export Rooming List link in the Group Summary page of Next will now function a bit differently. This link has been going to an empty document/report. The changes made will now be the following:

• If the operator has a Custom Rooming List built in the system

  • The link will render this rooming list as an Excel spreadsheet

• If the operator does not have a Custom Rooming List built in the system

  • The link will not display for any users to avoid confusion

Why it’s important:

Making these changes will cause less confusion due to not linking to a bad report. This will also allow for the operator’s custom list to be exported so that they are giving the relevant information to the internal users and group leaders for their groups

Who it affects:

• Anyone using Groups Next who has a Custom Rooming List

Reports

Added Local Contact Information to Next Travel Documents

The Next version of the travel documents will now display a Local Contact Information page. This will display very similarly to the Net version of the travel documents, but with a little bit more configuration options behind it.

By default, all Hotel and Cruise suppliers on the reservation will have their information pulled and displayed on this page. A new Rule Area has been introduced to the booking rules called TravelDocsContactTypes which will allow the operators to enter a comma-separated list of service types that they would like the contact information displayed for. This will also allow for having a different type of contact information based on the rule filters (Groups vs. Non-Groups, Specific Markets, Specific Products, etc)

Why it’s important:

This page was important on the Net documents for passengers to copy and give to their family members. It allows family members to have 1 page with a summarized version of where their loved ones are going to be on each day of their trip, as well as contact information in case they need to get in touch.

Who it affects:

• Anyone using the Next version of Travel Documents

Reservations

Softrip Payments Country selection updates

The new Country dropdown selector that was introduced for Softrip Payments in 2024.13 has had some additional updates made to it. These changes are meant to make the UI easier to work with. The 2 changes being made to this are:

• Countries will now be in alphabetical order by Name

• The system will read the “Default Country” setting on the Brands setup to determine which country the dropdown will default to. If no Default Country is specified, it will default to United States.

Why it’s important:

These changes will make it much easier and faster for the end user to make a payment. They will not need to search through the list to find the country they are looking for. This setting change also is more consistent with the other screens in the system (Passenger Page, CRM pages) that already use this setting so that a default country can be set on the Brand level

Who it affects:

• Anyone using Softrip Payments on Reservations Next

Added Brand and Currency filter to Product Search

Softrip has added new filters to the Product Search screen for Brand and Currency. This is to allow for filtering based on these 2 fields so that the user can search for only specific Products relevant to the selected Brand and Currency. The logic of how it will default and how it will display is outlined below:

• If making a New Reservation

  • Filters will default based on the current brand/currency set on the session

  • If no session values are set, default to 1st option in each dropdown

  • If External User

    • Hide the Brand/Currency selection completely as they are logged in to a specific brand and we don’t want them to see the list of other brands

• If modifying an Existing Reservation

  • Filters will default based on the cart/reservation’s values

  • Dropdowns will be disabled/read-only so the user cannot change them on an existing reservation

  • If External User

    • Hide the Brand/Currency selection completely as they are logged in to a specific brand and we don’t want them to see the list of other brands

Why it’s important:

This allows for operators with more than 1 brand to filter down the results based on the brand and/or currency that they are trying to make a sale in. This is especially important in the case where the Product is set to sell at different currencies to be sure that the search results include the pricing for the correct currency.

Who it affects:

• Reservations Next users

Override Air Shop information per departure

A new feature has been added to Reservations Next Only to allow the operator to override some of the air information on a per departure basis. This allows for specific departures to have different air information than the Product’s main/default air information (Air As Pending, Push Blocks, etc). This could even allow for the extreme case of a different Arrival City per departure.

How it works:

• After opening a Product, navigate to the Departure Dates & Prices screen

• Select the departure you want to override

• Right-click → Pricing → Input Air Based on Info

• The system will fill in some of the default air information from the Product for you

• Change information / select the tags you want to override for the given departure

• Click Save

When shopping for air in the reservation system, we will first look for anything that is overridden on the specific departure level. If not found, it will revert back to the Product’s main air information just like any other product.

Why it’s important:

This allows for more flexibility within the product setup and system in general. This can eliminate the need for different products and/or plans to accommodate different air information as was needed in the past for Reservations Net.

Who it affects:

• Reservations Next operators using air shops

NDC Fares in Reservations Next

Added support for shopping and booking NDC Fares for both Amadeus and Sabre within Reservations Next. This includes displaying an NDC logo within the air results and cart of a reservation, as well as a confirmation popup requiring the user to confirm that they are booking an NDC airfare option.

Why it’s important:

• Keeps Softrip and their customers up to date on the competitive rates and nature of air

Who it affects:

• Reservations Next with Air

Resolved

Accounting

• Fixed issue of Credit Status for a Customer not being populated in the Pay Commissions screen

Groups

• Resolved issue of the Cost Summary within Groups showing the total cost of HTL/CRU items using the local currency instead of the quote/selling currency - Next Only

• Resolved multiple issues in the Passenger Import process that were making it difficult to successfully import a passenger list to a group - Next Only

• Fixed issue in FIT Group shop services into group that will set the commission for the group to match the commission of the travel agent’s profile - Next Only

Marketing

• Segmentation by Contact will now filter on the Territory directly of agents rather than try a dynamic lookup to avoid confusion

Product

• Fixed issue where the user could not add new departure dates without a Pricing Profile being present

• Resolved issue of package prices not marking up / rounding correctly when making use of the PKG service type in pricing profiles

• Resolved multiple issues in the Passenger Import process that were making it difficult to successfully import a passenger list to a product departure

Reservations

• Resolved issues around the ability to book pre/post nights with Pending Air - Next Only

• Fixed the ability to create a reservation with Pending Air - Next Only

• Resolved problem with percentage based insurance premiums not updating correctly when the total price of the reservation updates - Next Only

• Updated contact search process within the booking flow so that 1 single result will not auto-assign the contact to the reservation. This allows for the internal staff to confirm it’s the correct contact or create a new one - Next Only