Passenger Management and Import Passengers

Owned by Oz Akman
Last updated: Oct 24, 2024
3 min read

 

Overview

There are two different options when creating child reservations against a group.  The first option is by creating each individual child reservation.  The second option is by importing a csv file into the groups management screen.  By importing a csv file, all child reservations will be automatically created.  

In the groups management screen, users can select the "passenger management" option which will allow users to both manage the passengers and reservations as well as import their passengers.  

 

 

Importing Passengers

Prior to importing passengers, an excel file can be exported from the passenger management screen. 

 

This excel file will provide users with the option to choose the column headers.  Once the file is exported, users can begin entering the details as they pertain to the passengers that will be traveling on the group.  Once these details are entered into the file, users can import the file into the under the import passengers screen.  

Importing the passenger names from an excel file is a quicker way to create child bookings rather than creating each individual child booking one by one.  When working with a travel agent or a group leader, users can export the excel file from the passenger management screen and provide the file to the contact (agent or group leader.)  The agent or group leader can then enter the passenger details into the excel file so that it can be imported.  

Res Groupings and Pax Types

When importing a file, users will need to group the reservations together as well as enter the passenger type.  These two fields are required prior to importing the file.  

 

Note:  Users can enter the res-grouping and the passenger type into the file prior to importing.  Users can also make the updates to these columns directly on the grid as shown below.  

 

Example

In the above example, Robert, Emily, and Logan are sharing a room together whereas Rachael, Connor, and Andrew are sharing the second room together.  Tabitha is a single and is taking the third room on the group.  

The below outlines the process of exporting and importing the excel file.

 

 

 

 

Updating Passenger Information 

Users can access and view the "passenger management" grid to update the passenger details.  Examples of some of the passenger details that can be edited within the grid are as follows:

  • First Name

  • Last Name

  • Gender

  • Hotel Request

  • General Request 

 

 

 

How to Import Passengers into a Custom Group Video

 

 

Import Passenger CSV Template

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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