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How to Create Car Rental Services within Softrip

How to Create Car Rental Services within Softrip

Introduction

To provide users with a seamless car rental shopping experience within your Softrip instance, follow the steps outlined below to properly configure and activate car rental services.

CarRentalShopProcess.gif

 

 

Step 1 - Load the Supplier, Services, Rates

Create Suppliers and the Suppliers for the locations

Begin by creating the Suppliers, Services, and Rates associated with your car rental offerings.

If you're working with a major car rental chain, we recommend using a structured approach to loading contracts to ensure clarity and consistency across locations.

Example: Partnering with Hertz Corporation

If you're working with Hertz, which operates in multiple global locations, consider the following structure:

  1. Create the Corporate Supplier

    • Supplier Name: Burget Corporation

    • SupplierID: BUDGET-CORP

  2. Create Individual Office Locations as Separate Suppliers

    • For example, the Hertz office at the Rome Airport could be:

      • Supplier Name: BUDGET Rome Airport

      • SupplierID: BUDGET-ROME-APT

      • Contract-Thru: Use BUDGET-CORPfor billing

This structure allows you to manage localized services, rates, and availability under a central corporate umbrella while maintaining flexibility for each office location

Configure Services – Car Categories

For each location-specific supplier, load the appropriate Services to represent your available car categories. When creating these services, it's important to follow the guidelines below to ensure accurate pricing and rental duration handling.


Designators and Duration Logic

Designator Description: Day

Mask: D (This dictates to the system that this is ther Per day Rate)
Purpose: This setting is used specifically for car rental services.

Per 24 Hours: This ensures customers are billed correctly based on their selected pickup and drop-off times during the shop process.

Example Scenario:

Pickup: April 1 at 1:00 PM

Drop-off: April 2 at 2:00 PM

Since the rental exceeds 24 hours, the system will extend the booking by one additional day and charge accordingly.


Using the Mask Field for Duration Control

When configuring services to be priced on a per 24-hour basis, it's essential to utilize the Designator Mask field to define rental durations and pricing tiers.

Examples:

  • D – Base 24-hour rate

  • D7 – Flat rate for a 7-day rental

  • DX – Rate for each additional day beyond a 7-day rental

This structure provides flexibility in pricing while ensuring consistent handling of rental durations across all locations.

Under each location specific Supplier load the Services car categories as desired. Make sure to following the following details when loading the Services

image-20240315-173015.png

 

Create your Supplier Rate Records accordingly.

Create your Supplier Rates per the your contract.

image-20250406-173836.png

 

Step 2 - Create Supplier Locations

Go to Supplier Locations in order to enter in Office location details and hours of operations.

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Define Supplier Location Details

Each Supplier ID represents a unique car rental office location, even within the same city. This allows clients to choose specific pickup and drop-off locations, and to select pickup and return times during the booking process.

🔹 Example: Rome – Multiple Locations

You may have more than one office in the same city (e.g., Rome). Each office should have its own unique Supplier ID and location-specific details.


Office 1: Rome Fiumicino Airport

Field

Value

Field

Value

Supplier ID

IT-CAR

Location ID

FCO

City Code

ROM

Office Name

Leonardo da Vinci – Fiumicino Airport

GDS Code

IT

Address Line 1

Leonardo da Vinci–Fiumicino Airport, Via dell'Aeroporto di Fiumicino

Address Line 2

Aeroporto

City, State, ZIP

Rome, Italy 00050

Phone

+39 06 6501 1531

Description

Rome Airport

Hours of Operation

Daily: 07:00 – 23:59


Office 2: Rome Center City

Field

Value

Field

Value

Supplier ID

IT-CAR-CENTERCITY

Location ID

FCC

City Code

ROM

Office Name

Rome Center City Office

GDS Code

IT

Address Line 1

1234 Rome Street

Address Line 2

City, State, ZIP

Rome, Italy 00050

Phone

+39 06 6501 1532

Description

Rome Center City Office

Hours of Operation

Daily: 07:00 – 23:59


By assigning unique Supplier IDs to each office—even within the same city—you enable more accurate and flexible car rental shopping experiences, particularly for travelers choosing between city-center or airport pickup options.

image-20250406-175007.png

Step 3 - Create Supplier Amenities

If you wish to provide more details about the car rental, such as Images, details about the car category type the following Supplier Amenity Types can be used.

  • POPUP

  • ABOUT

image-20250406-180012.png

POPUP

The Amenity POPUP feature allows you to display additional information and images for each vehicle category during the shop process. This enhances the customer experience by providing visual and descriptive context for the available car rental options.

Field

Details

Field

Details

Supplier ID

Enter the Supplier ID for the specific office location.

Service ID

Specify the Service ID that represents the vehicle category.

Title

This field is auto-filled based on the Service ID.

Image

Upload the image to be shown during the shopping experience.
✔ You may reuse the same image across multiple POPUP records if desired (e.g., a company logo or a standard vehicle image). This is useful if you don’t wish to upload a unique image for each car category.

Description

Provide a clear and informative description of the vehicle.
✔ Use this space to highlight features, specifications, or any key selling points that would help the customer choose the right option.

ABOUT

 

Field

Details

Field

Details

Supplier ID

Enter the Supplier ID for the specific office location.

Service ID

Specify the Service ID that represents the vehicle category.

Title

This field is auto-filled based on the Service ID.

Description

Provide a clear and informative description of the vehicle.
✔ Use this space to highlight features,to enter the specific terms and conditions and other details you wish to present for the vehicle.

image-20250406-180853.png

 

Step 4 - Create List Products

Follow the steps on the following article to create Car Rental List Products.

How to Create a "List" Product

Step 5 - Setup FIT Cities

Follow the steps on the following article to setup your FIT Cities.

FIT Cities

 

 

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