Foreign Operators Overview

Foreign Operator Service types are available in the Services screen in product. Typically, the foreign operator service type will be associated to a DMC supplier.

Companies will want to create a Foreign Operator service and add it to their packges in product when there is a need to add costs to the DMC, reconcile payments with the DMC in the Accounting application, and report the passenger names/rooming lists to the DMC.

The contact details used to report rooming lists and passenger names can be stored under the DMC supplier. Then, users will want to setup the Product Events in the Package against the FOR service once the Package is created and the Package is associated to a Tour.

If a package is associated to a Tour, then users will need to create their own tour ID's under the Codes in the System Settings screen under the Security subsystem.

If a package is not associate to a tour, then the communication timing associated to the services will drive the results in Operation Messages.

Contact Details in Suppliers

Product Events in the Package

Communication Timing in Supplier Services

Creating a Foreign Operator Package

In order to create a package that is purchased through a Foreign Operator, users will first want to create the Foreign Operator as a supplier in the Product application.

Note: The contact details that are added to the Foreign Operator should be the contact information for the individual that will be receiving the rooming list and passenger names.

If the above scenario is applicable, the overall steps will be followed when setting up these details in the Product application.

1 - Create the DMC as a suppler in the "Suppliers" screen in Product

2 - Create a FOR service type associated to that DMC

Example

If a foreign Operator is providing multiple services, then create all services being offered under that FOR Operator Supplier and label the Service ID's accordingly.

Example: If purchasing multiple tours from the one FOR operator, then each tour will be a unique service ID

Service ID: 8DayNewYork
Service ID: 10DayGreece

Transfer and Sightseeing services can be added under the FOR Operator Supplier as well.

3 - Create the package in Product by first creating a Product Header

4 -Add the FOR service into the Product

Note: Both the FOR and PKG services must be present in the Product.

5 - Update your pricing profile (mark up value).

6 - Access your departure dates and prices

7 - Select the plus sign to add the departure date, dates, or date range of the tour

8 - Either calculate land costs (if costs exist in supplier rates) or add prices to the price column

Calculate Costs

Mass Update Price

9. Update the Product Events to trigger reporting through Operations Messages if the package is a part of a tour.