How to Setup Travel Insurance

This article provides details on how to setup Travel Insurance Product based on Pricing. These instructions are based on

Build your Travel Insurance Services

Create your Supplier for the Travel Insurance Company

Create your Services for the Travel Insurance

When creating your services, must have Service type = INS. Must follow Service ID format when setting up your Service IDs. To see different type of

  • Create a Service where Service ID = INSDEC and Service Description = Travel Insurance Declined. Creating this service will give your passengers to opt out of the booking Travel Insurance with your company.

  • Create Services with Service ID format = INS[From Price]-[To Price]

    • Example: INS0-500 = If per person price falls between $0-$500, this specific service will be offered. Build multiple of these services falling within the appropriate price ranges.

      • Tip: Recommend that this is also indicated on the Service Description “Travel Insurance for between $0 - $500” to indicate to passengers which bracket they call under. If you wish to provide a voucher for the Travel Insurance service, change the Voucher Type = Customer and add Voucher notes for instruction details.

Create your Rates for the Travel Insurance

Enter in the Cost of the Travel Insurance and the Price of the Trave Insurance to be able to charge your passengers the correct amount.

 

Build your List Product

Product Header

Once you complete the building of your services build your List Product. (Product Type = List)

Tips:

  • Make the Product Name generic.

  • Market code = DEFAULT

  • Departure Dates from to be large date range.

  • Status = Active

Add Services created to your list product

Steps:

  • Click + to add new Service.

  • Search for Service Type INS to find the Insurance Services Created.

  • Select and Add the Services you wish to add to the Product.

  • Select and Confirm the Services you wish to confirm to add to the product.

    • Click Yes

    • Click Yes

    • Click Save All

 

Can I exclude Certain items to be excluded from the Insurance Premium Calculation process?

Yes, to learn more about this process, please follow this link: How to Create a "List" Fees Product for Miscellaneous Items menu option in Reservations | How to Exclude a Service from the Insurance Premium Calculation in Softrip

 

Build your booking Rule

Create a Booking Rule to enable the Insurance Services to be sellable

Steps:

  • From the Product Menu go to Booking Rules

    • Click + to create a new Rule.

    • Rule Area = INSURANCE

    • Rule Text = INSURANCE (Insurance Product Code)

    • Rule Type = Display

    • Description - Insurance Product

    • Save

 

Different Type of Travel Insurance based on Different Pricing Structures.

Supported Travel Insurance Pricing Calculations by Softrip - Knowledge Base - Confluence (atlassian.net)

Softrip Supports selling Travel Insurance to meet the customer needs to be based on Percentage, Pricing, Age, or combination of the two.

If your business needs to build these services here is a list of the ServiceID formatting must be followed:

Based on Percentage:

Softrip has the ability to calculate the Travel Insurance based on Percentage of per person pricing.

Service ID Format: INSPCT[Percent]

Example: INSPCT10 If the Travel Insurance is setup to be based on 10% of the and Cart value is at $5000 in total, Per Person Pricing is $2500, the Insurance pricing will be $250 per person.

Based on Pricing:

Insurance is calculated based on the which bracket of pricing.

Service ID Format: INS[From Price]-[To Price]

Example:

INS0-1000 where if the per person price falls between $0-$1000 Price of Insurance is $50 per person.

INS1001-2000 where if the per person price falls between $1001-$2000 price of insurance will be $60 per person.

 

Based on Passenger Age:

Insurance calculated based on the age of the passenger.

Service ID Format: INS:A[FROM AGE]-[TO AGE]

Example:

INS:A20-40 - Passenger is 25 years old where Travel Insurance will be priced at $40 per person

INS:A41-50 , Passenger 2 is 45 years old, the Travel Insurance will be for $35.

 

Based on Price and Passenger Age:

Insurance calculated based on price per person and age.

Service ID Format: INS:P[From Price]-[To Price]:A[From Age]-[To Age]

 

Based on Percentage and Passenger Age:

Insurance calculated based on price per person and age.

Service ID Format: INSPCT[Percent]:A[From Age]-[To Age]

Based on Percentage and Passenger Age and Price:

Insurance calculated based on price per person and age.

Service ID Format: INSPCT:A[From Age]-[ToAge]:P[From Price]-[To Price]

 

Based on Location of passenger

Insurance is calculated based on where the passenger resides within the United States. For these types of cases, there needs to be two or more separate INSURANCE Products and two or more Booking Rules for Insurance.

Product Code: INSURRANCE Booking Rule: INSURANCE - Where Rule Text = INSURANCE

Product Code: INSURRANCE-CALIFORNIA Booking Rule: INSURANCE - Where Rule Text = INSURANCE-CALIFORNIA, apply under Destination Filters, enter the State(s) the Insurance policy applies to.